Information We Collect
We may collect the following types of information from you:
- Contact information (email address, phone number, postal address).
- Passport and visa details (if applicable).
- Payment information.
Travel Preferences: Information related to your travel preferences, such as dietary restrictions or special requests
Usage Information: Information about your interactions with our website, including pages visited, search queries, and clicks:
- IP address, browser type, and operating system.
- Referral source (e.g., website you came from).
- Date and time of access.
How We Use Your Information
We use your information for the following purposes:
- To process your bookings and reservations.
- To send booking confirmations, travel itineraries, and travel-related updates.
- To provide customer support and address your inquiries.
- To analyze usage patterns and improve our website and services.
- To customize your experience based on your travel preferences.
Marketing and Communication:
- To send promotional offers, newsletters, and travel-related information, which you may opt out of at any time.
Legal Compliance: To comply with legal obligations, such as tax and accounting requirements.
How We Protect Your Information
We implement various security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data during transmission.
- Regular system monitoring and security updates.
- Restricted access to personal information within our organization.
- Secure payment processing through reputable third-party providers.
Sharing Your Information
We may share your information with the following parties:
Service Providers: Third-party service providers, such as hotels, airlines, and transportation companies, as necessary to fulfill your travel bookings.
Legal Compliance: Government authorities or law enforcement agencies as required by applicable laws and regulations.
Business Partners: Trusted partners who offer complimentary travel services with your consent.
- You have certain rights regarding your personal information:
- You can request access to the personal information we hold about you.
- You can request corrections to any inaccuracies in your data.
- You can withdraw your consent for marketing communications at any time.
- You can order to delete your personal information, subject to legal obligations.
Cookies and Tracking
We value your trust and are committed to protecting your privacy while providing exceptional travel experiences.